You may have heard about the Management 3.0 system. It is a set of games, tools and practices, which helps managing oneself and organisations. In this little series i am explaining one by one some of these parts of the system and share my experiences with them. Lets dive right into the first part: the Kudo Cards!
Kudo Cards & Kudo Box
The Kudo Cards are a set of cards (you guessed it right ;)). On those cards some kind of compliment sentences are started and there are some empty lines to fill. Example compliments are “Well done …” or “Great job …”. Thats it. Your job is now to think of your colleagues and pick an event or quality which you really like and fill the empty space with your own words. Afterwards you can either hand it over directly or anonymously. For the anonymous way there is a Kudo Box. It is like a mailbox, where you can throw in your mail and then it is up to your organisation how to ritualise the handover. In our company we do it as one point to hand out the Kudo Card to the adressee. But he is free to only read it alone or to say thanks how he want.
When i introduced the Kudo Cards, i was just thinking, that they are a great idea. As i am, i handed my first set directly to the recipients and did not think about what they could think about it. So i didn’t installed a Kudo Box or a ritual, because in my eyes it was like positive things could be told face to face. Damn was i wrong. As a direct reaction to my announcement three guys came to me and asked why there is no Kudo Box. Asking them why they want one, brought up, that they are shy and don’t want to hand them directly. So our Kudo Box was born and the ritual was introduced, which made these shy ones happy.
To accelerate the usage of these ideas i started writing cards for the ones who deserved it before the company retrospective. Everyone who got one card was happy and proud in this moment. It was a great experience to see, what a little compliment in front of everybody else can do. Some where infected by the idea and also wrote compliments for others too. They mostly gave them directly or brought them to the desk when the recipient wasn’t there. One great idea was a “Kudo Card 2.0” with a QR code. Behind the QR code was a link to a YouTube video with an old german ad celebrity telling you what a marvelous colleague you are. At the moment the Kudo Cards are somehow in a hibernation. Since more than two months there is no card in our box. But i don’t stop to remind my colleagues and hold up the ritual of opening the Kudo Box while the company retrsopective.some gave the Kudo Cards directly to each other some over the Kudo Box
First of all i really love the Kudo Cards. Having a little positive wall near my desk keeps up my moral and helps over heavy situations! This experiment helped me learning things too! First a real obvious one: not everybody is as extrovert as me with compliments and feedback. Second they last much longer than the short term experience of a spoken compliment. Don’t get me right, if there’s something working well your rule of thumb should be to speak it out loud as fast as you can. Last but not least there is a big influence of just having this instrument in your company, organisation or tribe towards a positive way of thinking. Only some cards make a difference for those who get them. They walk around with a better mood for a while and give this happiness into a virtuos circle.
I absolutely recommend Kudo Cards for you! 🙂
Do you have any experiences or want to say anything about this topic? Just leave a comment, thanks for reading!